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FAQ If your question is not in the FAQ list, please contact us by e-mail.

Definitely, for the types of wood of each product, visit the product pages.

  • Shipping within the Netherlands is €6,-.
    The shipping costs to European countries starts from €9,-.
    In the Checkout you can fill in your address (country), and you immediately see your exact shipping costs on Your Order.
  • Worldwide shipping. Maximum of €24 shipping cost.

The standard delivery time in the Netherlands is 1 or 2 working days.
Time of delivery to European countries is between 3 and 6 working days.
If this for any reason changes, you will be notified right away.

Definitely, all shipments are send with Track & Trace by PostNL.
After your order is sent, you will receive confirmation mail with the Track & Trace code.

Vinylmood products are one by one handmade from premium wood.
All products are truly one of a kind products, which can slightly differ from photos.

Our number one priority is quality.
The products are made with a lot of care and checked multiple times before shipping.
In case something is not to your satisfaction please contact us right away.
For detailed warranty check the general conditions.

If the product does not meet your expectations you can send it back within 14 days of purchase.
If you would like to replace it for another product, please contact us at info@vinylmood.com

Yes, you can laser-engrave your Vinylmood with a custom text. Check out the page Personal Engraving for more details.

The Wall-model comes with one screw and plug.
This enables you to mount it on a brick / concrete wall, or on a wooden surface.
Drill a hole of 8mm, with a slight angle downwards, in the wall.
To visualize the right angle, you can slide in the screw through the hole of the Vinylmood.
Use a screwdriver to pull it tight to the wall.